Conditions of Use

Our terms and conditions

Free Gift

Please read these conditions of use carefully. If you proceed to use the Cleo Pet site, you are agreeing to these rules.


'Products' means the products described in any order made via the Cleo Pet website.

'Site' means the current live version of the Cleo Pet website as maintained on the world wide web.

  1. Cleo Pet and its contents are designed to comply with UK laws and regulations. Cleo Pet makes no representation that any information contained in this Site is relevant or appropriate to other locations.
  2. This Site offers you the option of viewing information about Cleo Pet products. If you choose to view this information you are accepting that Cleo Pet is supplying this information at your individual request for information.
  3. Use of this Site is at your own risk. Neither Cleo Pet nor any other party involved in creating, producing or delivering the Site is liable for any direct, incidental, consequential, indirect or punitive damages arising out of your access to, or use of, the Site. This includes damages to, or viruses that may infect your computer equipment. Without limiting the foregoing everything on the Site is provided to you 'as is' without any warranties or merchantability, fitness for a particular purpose, or non-infringement. Please note that some jurisdictions may not allow the exclusion of implied warranties so check your local laws.
  4. The copyright to the contents of this Site belongs to Cleo Pet. Users may download materials for their own personal, non-commercial use, provided all copyright and other proprietary notices are kept intact. The copying, redistribution, re-posting, publication, adaptation or alteration of any part of this Site for any public or commercial purposes is prohibited without written prior permission from Cleo Pet.
  5. The trademarks, logos, characters and service marks (collectively the 'Trademarks') displayed on the Site are registered or unregistered trademarks of Cleo Pet. Nothing contained in this website should be construed as granting, by implication, estoppel or otherwise, any license or right in and to the trademarks without the express written permission of Cleo Pet. Your use of the Trademarks and contents of the Site, except as provided in these Conditions of Use, is strictly prohibited. You are advised that Cleo Pet will enforce their intellectual property rights in the Site and its contents to the fullest extent of the law, including seeking criminal sanctions.
  6. Images of people or places displayed on the Site are either the property of, or used with permission by, Cleo Pet. The use of these images by you is prohibited unless specifically permitted by these Conditions of Use or by specific permission elsewhere on the Site. Unauthorised use of images may violate copyright, trademark, privacy and/or publicity laws as well as communications regulations and statutes.
  7. Personal information voluntarily submitted to Cleo Pet via the Site may be used by Cleo Pet.
  8. Any communication or material which you transmit to Cleo Pet through this website or otherwise via the Internet will be treated as non-confidential. Any communications and other material which you send to Cleo Pet are and shall remain the property of Cleo Pet and may be used for any purpose whatsoever, commercial or otherwise without compensation.
  9. This Site may contain links to other Sites. Cleo Pet is not responsible for the content of any other Site or for on-going review of other Sites. The inclusion of any link to such Sites does not imply endorsement by Cleo Pet. Your linking to any other Sites is at your own risk. Hyper-linking to this Site, in any manner, may not be permitted without Cleo Pet's written permission.
  10. Cleo Pet does not represent or warrant that this, or any Site to which ours is linked, will be accessible or available on a timely basis, or that access to the same will be uninterrupted or error free.
  11. Cleo Pet reserves the right to cancel orders whereby the customer address does not match the delivery address. Cleo Pet also reserves the right to request clearance of payment prior to dispatching goods in the form of a bank transfer.
  12. It is a crime to use a false name or a known invalid credit card to order. Anyone caught wilfully entering an erroneous or fictitious order will be prosecuted to the fullest extent of the law. We track the electronic 'fingerprints' of every order placed on Cleo Pet to enable us and all legitimate crime prevention and prosecution authorities to trace individual users engaging in criminal activities on our website.
  13. Cleo Pet reserves the right to modify these terms at any time without prior notice. Any modification of these terms will be deemed to be effective from the date and time of posting on
  14. Cleo Pet attempts to include accurate and relevant information on this Site, but cannot undertake to encompass all such data. It assumes no responsibility for any errors or admissions in the content of the Site.
  15. Cleo Pet only sells products of the very highest quality and we are convinced that our products are the best available.
  16. This site, and the conditions above, are governed by the law of England and Wales. The English courts would resolve any disputes arising from this site.
Delivery Service
Free delivery information
Free Next Working Day Delivery on all orders over £40 placed before 3pm (Zones 1-2 only). All orders under £40 have a delivery charge which depends on the delivery location.
Small Duffle Bed Brown Diamond
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(505 reviews)