Privacy Policy
Last Updated: 2026
Luckywave (operated by cleopet.co.uk) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website.
Information We Collect
We collect the following types of information:
- Personal Information: Name, email address, and contact details when you voluntarily provide them through forms or account registration.
- Technical Data: IP address, browser type, device type, and operating system.
- Cookies: Data stored on your device to enhance your experience and track your activity across our site.
- Usage Data: Pages visited, time spent on site, referral sources, and interactions with our content.
How We Use Information
We use collected information for the following purposes:
- Analytics and performance monitoring to understand how you use our website.
- Affiliate tracking to measure the effectiveness of our casino partnerships and promotional campaigns.
- Site improvement and personalisation of your experience.
- Communication regarding updates, offers, and important notices (where you have consented).
- Compliance with legal and regulatory obligations.
Cookie Policy
Our website uses cookies to enhance functionality and user experience. These include:
- Essential Cookies: Required for site operation and security.
- Analytics Cookies: Track user behaviour to improve site performance.
- Affiliate Cookies: Monitor affiliate links and commission tracking.
- Marketing Cookies: Used for targeted advertising and promotional purposes.
You can control cookie preferences through your browser settings or by using our cookie consent tool. Disabling certain cookies may affect site functionality.
Third-Party Links
Our website contains links to casino operators and affiliate partners. We are not responsible for the privacy practices of these third-party websites. We strongly encourage you to read the privacy policies of any casino or partner site before providing your personal information. Your use of third-party sites is governed by their own terms and privacy policies.
Your Rights
Under UK and GDPR regulations, you have the right to:
- Access the personal data we hold about you.
- Request correction of inaccurate information.
- Request deletion of your data (subject to legal obligations).
- Object to processing of your information.
- Request restriction of processing.
- Withdraw consent at any time.
- Lodge a complaint with the Information Commissioner's Office (ICO).
To exercise any of these rights, please contact us using the details provided below.
Data Retention
We retain personal data only for as long as necessary to fulfil the purposes outlined in this policy or as required by law. Analytics data and cookies are typically retained for up to 12 months. You can request deletion of your data at any time, subject to legal retention requirements.
Contact Us
If you have questions about this Privacy Policy or wish to exercise your rights, please contact us:
Email: [email protected]
Website: cleopet.co.uk
We aim to respond to all data requests within 30 days of receipt.